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Today: 05.14.2008 |
WHAT SITEHELPER.NET OFFERS YOU:
• Independant, efficient software
The software was optimized for short reaction times, even with very high visitor numbers.
• Rapid Deployment
It isn't even necessary to install third-party software (plug-ins, applets, or other) on the client computers – only a web browser is required.
• High volume
Even with extreme high visitor numbers, smooth communication is ensured.
• Update in running operation
Adjustments can be made without interrupting the chat.
• Complete remote administration
• Arbitrary number of chat rooms
As many chat rooms as you want, the number of chat rooms available simultaneously is not subject to restriction.
• Individual configuration
Each chat room can be individually adapted the way you want and to suit its purpose.
• Moderation
A moderator can control and monitor all activities in a chat room.
• Granting user rights
Individual adjustments can be made with regard to the functions that each user plans to use.
• Secure chatting via SLL encryption
• File transfer
• Perfect adaptation to corporate design
The layout can be completely changed according to your needs and desires.
• Polls and surveys
In moderated chats, the moderators can begin surveys among the participants that are assessed interactively in real-time using bar diagrams.
• Multi-user consultation
Each consultant can correspond with numerous interested parties simultaneously. In case of new questions, the chatwindow of the respective user is highlighted in order to simplify the overview for the consultant.
• Consultant groups
Consultants can take part in groups on various topics. If an interested party enters the support chat, he or she selects a topic and is automatically connected to the right consultant.
• Waiting line
All interested parties are placed in a waiting line on a particular topic. When the consultant is ready, he or she selects the next person in this line.
TECHNICAL REQUIREMENTS:
• Server
Windows or Linux (x86)
• Client
Web browser (z.B. Internet Explorer, Netscape, Firefox, Safari)
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